Frequently Asked Questions
Can't find your answer here? Reach out directly — we respond quickly.
How do you verify authenticity?
Every sneaker and apparel piece is checked in hand against known construction, stitching, and materials references before it's listed. If you'd like specifics on how a particular item was checked, ask on the listing or message us — we're glad to walk through it.
What does "condition" actually mean on your listings?
We use plain labels — Verified for like-new or lightly worn items with no notable flaws, and Light Wear for items with a visible mark, crease, or sign of use. Every product page spells out exactly what that means for that specific item, not a generic grade.
How do I know a pair will fit?
Listed sizes are US men's unless noted otherwise. If a specific pair runs small or large based on our own try-on, that's called out in the product description. Unsure between two sizes? Message us before ordering and we'll do our best to help based on what we know about that model.
How fast do you ship, and where to?
Orders ship within 2 business days of confirmation, with tracking emailed as soon as it's out the door. We ship nationwide. Local pickup is also available in our area — mention it when you check out or message us to arrange a time.
What's your return policy?
Placeholder — add your actual return window and conditions here before launch. In general, if an item arrives significantly different from its listing description, contact us first — we'll work it out on a case-by-case basis.
Do you accept offers?
Placeholder — confirm whether offers are accepted before launch. If offers are open on a listing, you'll see an option to make one, or you can ask directly through the contact page.
How do I track my order?
A tracking number is emailed to the address used at checkout as soon as your order ships. If it hasn't arrived within 2 business days of your order, check your spam folder first, then reach out.
An item is marked "Sold" — can I still get it?
Sold items are gone — we only carry one of most pairs, since everything is individually sourced. Message us if you're after something similar; we may have another on the way or know when a comparable pair might come through.